Terms & Conditions
Welcome to Tea Heaven Asia. By accessing or using our website (www.teaheavenasia.com), you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
These Terms & Conditions apply to all users of the site, including browsers, customers, and contributors of content.
If you do not agree to these terms, you may not access or use our website.
2. Products & Services
Tea Heaven Asia offers teas, tea-related products, and crafted goods for retail and business customers.
- All product descriptions, images, and prices are subject to change without notice
- We reserve the right to limit or refuse any order at our discretion
- Products may vary slightly in color, appearance, or packaging due to natural ingredients and craftsmanship
3. Orders & Payment
- Prices are listed in [SGD / specify currency] unless stated otherwise
- Full payment must be received before orders are processed
- We reserve the right to cancel or refuse any order suspected of fraud or misuse
4. Shipping & Delivery
Shipping and delivery terms are outlined in our Shipping Policy, which forms part of these Terms & Conditions.
Tea Heaven Asia is not responsible for delays caused by couriers, customs, or force majeure events.
5. Returns & Exchanges
Returns and exchanges are governed by our Return & Exchange Policy, available on our website.
6. Intellectual Property
All content on this website — including text, images, logos, product names, designs, and graphics — is the property of Tea Heaven Asia and may not be reproduced, distributed, or used without written permission.
7. User Conduct
You agree not to:
- Use the website for any unlawful purpose
- Attempt to interfere with site security or functionality
- Copy, resell, or exploit any portion of the service without authorization
8. Limitation of Liability
Tea Heaven Asia shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the fullest extent permitted by law.
All products are provided “as is,” and use of our products is at the customer’s own discretion.
9. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Singapore.
10. Contact Information
For questions regarding these Terms & Conditions, please contact: